If your problem is not listed above, please leave a message in my email, or on my voicemail. We will address all other service calls during normal business hours.
If you have requested a non-emergency work order, it will be handled in the order in which it was received, with some work orders taking priority status based on need. We certainly value your time and needs and will handle your concerns as soon as possible.
Please note that when you put in a work order request, you have requested a team-member or maintenance professional to enter your home. A vendor will contact you within 24-48 hours to schedule an appointment. If you DO NOT hear from them within that time frame, please call them to schedule.
Unfortunately because of the nature of repairs, we cannot always give you a definite time or make a guarantee that your repair will be complete on the day that your home is serviced. In most cases, you will be contacted by one of our trusted maintenance professionals to schedule directly with you.
If your request is a maintenance emergency during business hours, please call the office at 757-337-8984 and have someone in the property management department assist you. If this is an after-hours emergency please TEXT 757-652-9794 and leave description of emergency.